FAQ

1. What is ActaTech POV Camera?

The ActaTech POV Camera is a compact, high-performance wearable camera designed for hands-free recording. It features 4K video resolution, a wide-angle lens, built-in stabilization, and a magnetic mounting system for versatile use.

2. What video resolution does it support?

The camera records in 4K at 30 FPS, delivering sharp and detailed footage. Lower resolutions are also available to extend recording time.

3. How long does the battery last?

The device offers up to 180 minutes of recording time on a single charge and fully recharges in approximately 30 minutes. It also supports recording while charging.

4. Does it record audio?

Yes, it includes built-in audio recording in AAC format for clear and synchronized sound.

5. Does it support fast charging?

Yes, the device features fast-charging technology, reaching full charge in about 30 minutes.

6. What storage capacity is supported?

Supports microSD cards up to 256GB, allowing ample storage for high-resolution videos.

7. Does it have night vision?

Yes, it includes enhanced low-light and night vision capabilities for clear recording in dark environments.

8. How does the magnetic mount work?

The built-in magnetic system allows secure attachment to metal surfaces, clips, and accessories, ensuring stable and flexible positioning.

9. Is the camera waterproof?

The device is water-resistant with the included protective case, making it suitable for outdoor use.

10. Can I live stream?

Yes, with Wi-Fi connectivity and mobile app integration, you can transfer videos and share content in real time.

11. Does it have image stabilization?

Yes, it features advanced Electronic Image Stabilization (EIS) for smooth footage even during movement.

12. What’s included in the box?

Main Package:

  • POV Camera
  • Swivel Back Clip
  • Magnetic Lanyard
  • USB-C Charging Cable
  • User Manual
  • 2-Year Warranty

Accessories:

  • Helmet Mount
  • Frame
  • Mounting Base
  • Waterproof Case
  • Side Stand
  • Handlebar Mount

13. How do I transfer videos to my phone?

Connect via Wi-Fi using the dedicated mobile app to instantly transfer, edit, and share videos.

14. Can I use it while charging?

Yes, the device supports continuous recording while charging.

15. What is the warranty?

All products come with a 2-year limited warranty, covering manufacturing defects and hardware issues.

Shipping & Orders

16. Where do you ship?

ActaTech365 offers worldwide shipping, including India, USA, UK, Canada, Europe, Australia, UAE, and more.

17. Do I need to pay customs or import duties?

No. All prices are tax-inclusive, and you won’t need to pay additional customs or import fees.

18. Do you offer free shipping?

Yes, we provide free worldwide shipping on all orders.

19. Can I track my order?

Yes. Once shipped, you’ll receive a tracking number via email to monitor your delivery in real time.

20. Can I change or cancel my order?

You can request changes or cancellations before the order is processed. Once shipped, orders cannot be modified.

Returns & Refunds

21. What is your return policy?

We offer a 30-day money-back guarantee. You can return the product in its original condition for a refund or exchange.

22. What if my product is damaged or defective?

If your item arrives damaged or defective, contact us within 7 days of delivery with photos, and we’ll arrange a replacement or refund.

Customer Support

23. How can I contact support?

📧 Email: support@actatech365.com
🕒 Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)